How to manually install the ActiveX Viewer on a client computer
The information in the article refers to:
Crystal Reports XI 

Applies to: 

Reported version and lower
ActiveX Viewer
Manual Installation


Synopsis

How do you manually install the ActiveX Viewer on a client computer?

Solution

To manually install the ActiveX Viewer on a client computer, complete these steps: 

1. Make sure you are logged in as an administrator. 

2. Download the cr.zip file to the client computer. 

3. Close 'Internet Explorer' down completely !!!

4. Extract the .zip file into a local folder. 

5. Run the install.bat file (by double-clicking on it)


The ActiveX Viewer control is now installed on the client computer. 

==================== 
NOTE: 

If after completing these steps the ActiveX Viewer is still not installed, try one or both of these steps: 

• Manually register ALL of the DLL files in the .zip file manually using regsvr32. For example: "regsvr32 myfile.dll". 
====================